Frequently Asked Questions
Everything you need to know about our performance gear and community.
How should I care for my performance running apparel?
To maintain the technical integrity of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down moisture-wicking properties.
What is your return policy for Bandit gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that certain limited-edition drop items may be final sale.
Do you offer international shipping?
Yes, we ship to runners worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I know which size to order?
Our gear is designed for an athletic fit. We provide a detailed size guide on each product page with measurements for chest, waist, and hip to help you find your perfect race-day fit.
Can I change or cancel my order after it has been placed?
We process orders quickly to get your gear to you as fast as possible. You can request a change or cancellation within 60 minutes of placing your order by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Shop Pay Installments for qualifying orders.